My repairs

Do you need a repair carried out in your home?

In response to the latest Scottish Government guidance issued on 1 and 7 September, we are carrying out emergency repairs only in Glasgow, West Dunbartonshire, East Renfrewshire, Renfrewshire, North Lanarkshire and South Lanarkshire

If you need an emergency repair, please call us on 0800 952 9292. We’re here 24 hours a day, seven days a week.

We will review our repairs service as further advice is issued by the Scottish Government and we hope to return to a full repairs service as soon as we can.

If you live outwith these areas, we are able to offer essential as well as emergency repairs.

Essential repairs – or Safety First repairs – are where any customer or a building could be at risk and include repairing heating and renewing or repairing security entry doors and controlled entry.

All our staff will strictly follow guidelines on maintaining social distancing and wearing PPE.

Speak to your housing officer, email us or use our online form.

For more information check our FAQs.

How to report repairs

How do you report a repair online? It's quick and easy.

Tell me more

My rights

How quickly will my repair be carried out? Find out.

Tell me more

MyRepairs videos

Check out our helpful videos for carrying out basic repairs to your home.

Tell me more