My repairs

We’ve been carrying out a full repairs service, except in some limited circumstances where it’s unsafe for tradespeople to work in a customer’s home.

To read the latest on repairs and our other services, please go to here for you in difficult times.

As with every other year, we’ll continue to offer a 24/7 responsive repairs service over the Christmas and New Year period.

If you need a repair, please call us on 0800 952 9292.. We’re here 24 hours a day, seven days a week.

We will continue to carry out gas checks as normal.

How to report repairs

Need a repair carried out in your home? Check out the latest with our repairs service.

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My rights

How quickly will my repair be carried out? Find out.

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MyRepairs videos

Check out our helpful videos for carrying out basic repairs to your home.

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