Find our tenant newsletters, five-year local plans, Report to tenants and much more in our easy-to-search Library.
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- Customer complaints (pdf - 494.3 KB)
- Customer engagement (pdf - 404.1 KB)
- Energy advice (pdf - 570.1 KB)
- Fire safety advice (pdf - 383.3 KB)
- Handyperson service (PDF - 293.9 KB)
- How you can get involved (pdf - 29.3 KB)
- Our approach to anti-social behaviour (pdf - 400.7 KB)
- Rent payments (pdf - 337.7 KB)
- Repairs and maintenance (pdf - 586.9 KB)
- Summary of your Tenancy Agreement (pdf - 262.1 KB)
- Universal Credit factsheet (pdf - 42.0 KB)
- Renting a home (pdf - 4.5 MB)