Older tenants

We know that not every tenant is the same – and everyone has different needs.

That’s why we have a range of services – including our Livingwell service and amenity housing – to help tenants live in their own homes for longer.

Livingwell service
 

Our Livingwell service helps our older tenants live independently in their own homes for as long as they can.

Loretto Housing Association has Livingwell services in complexes across our communities.

Livingwell includes:

  • daily face-to-face visits for tenants who want them from a dedicated mobile team
  • contact when it suits, for example in the evening and at weekends
  • staff, or volunteers, on site at certain times seven days a week
  • Livingwell Advisors, working in small local teams as part of wider area hubs, providing cover 365 days a year
  • a wider range of leisure and social activities for tenants
  • opportunities for tenants to take part in volunteering
  • a tried-and-tested OkEachDay service where tenants press a button to let us know everything is fine at their home and, if not, receive a call from a friendly person.

Livingwell is run by Loretto Care, which is also part of Wheatley Group and one of Scotland’s leading care and support providers. The OKEachday service is operated by Alertacall.

Tenants with more complex or critical needs get help to arrange a statutory assessment for a care package by the Glasgow City Health and Social Care Partnership.

What is amenity housing?
 

Amenity homes are designed with the older tenant in mind.

Amenity housing offers independent living. Staff are not based in the block. However, tenants may receive support visits and access to technology to help them live independently at home.

Benefits include:

  • level-access showers
  • lifts and wheelchair access
  • communal facilities, for example a common room or roof terrace
  • additional safety features, for example controlled video entry
  • dementia-friendly design features.