Storm Floris Disruptions

Monday, 4 August, 2025 3pm

Our services are expected to return to normal tomorrow (Tuesday 5 August) following Storm Floris.

The Met Office amber alert warning is expected to be lifted by midnight.

Thank you for your patience during this time while we did all we could to keep our staff and communities safe.

We aim to have our repairs, Neighbourhood Environmental Teams, and care services back up and running from tomorrow morning.

Please be aware that the Customer First Centre is expected to receive a high volume of calls.

As a result, some repairs may take longer than usual due to increased demand for our services.

This may mean that we may take slightly longer than usual to complete specific jobs or appointments.

Thank you for your understanding.