Get ready for the colder weather and look out for damp and mould

As we approach autumn and winter and the weather starts to change, it’s important to make sure your home is ready for the colder weather.

Staff member on phone

Dealing with damp and mould is a top priority for us, so if you find any damp and mould in your home, please get in touch with us as soon as possible.

Our specialist team will investigate what’s causing it and arrange any repairs needed.

We’ve recently made some changes to our damp and mould policy. Read our updated policy.

You can also have your say on the policy before it is finalised. Just fill in the survey to give us your feedback.

Don’t forget, if you are having any issues with damp and mould, please get in touch right away. Call us 24/7 on 0800 952 9292.

Here are some handy hints on preparing your home for the colder weather: Get set for winter | LHA

Tuesday, September 01, 2026