Rent comes first

We understand it’s a really challenging time for everyone. Don’t worry, we’re here for you.

If you are worried about rent, let's talk.

The sooner you speak to us the quicker we can help you.

We are supporting many tenants to get back on track with their rent – and we have a wide range of ways we can help you.

You can text, email, use your My Loretto account or call us on 0800 952 9292.

Rent comes first

Pay rent

We know money is tight – but paying your rent should be No.1 on your list. It keeps the roof over your head. Set up a Direct Debit today.

Fuel advice

Are you paying too much for your electricity and gas? Our fuel team can help.

Universal Credit - How we can help you

Universal Credit - Find out we can help tenants who move on to Universal Credit.

Welfare benefits – we can help

We have a range of great support services to help tenants who are struggling.


MySavings - costing you less, every day.

Eat Well

Are you struggling to put food on the table? Get in touch today.