Ways to get in touch
It’s easy to get in touch. We're here to help.
It’s quick and easy to get in touch and get the support you need.
Our Customer First Centre (CFC) is here to help 24/7.
Experienced housing staff are on hand if you want to report a repair, need help with your rent, looking for a move and much more.
Get in touch by calling 0800 952 9292.
Want to speak with your housing officer? Contact the CFC and we’ll book a home visit or a call.
Are you a journalist with a media enquiry? Get in touch with our press team.
Online account
Report environmental issues, pay rent, report repairs, check your account and more.
You can do all of this and more by registering for a free ‘My Loretto’ online account.
Already registered? Login.
Don't have an online account yet? Sign up today at online services.
Live chat
Need a quicker response? Use your online account to chat to us live.
Don't have an online account yet? Sign up today at online services.
Phone
You can get in touch with us 24 hours a day, seven day a week by calling 0800 952 9292.
Online form
Get in touch using our online form.