Get involved

There are lots of ways to get involved – no matter your age, background or where you live.

It is also a great way to meet new people, learn new skills and have fun.

You can join in a conversation with us on Facebook and Twitter – or you can become part of our panels, forums or committees. You may also want to apply to become a tenant Board Member.

We hold community events – including litter picks and pop-up roadshows – throughout the year where you can come along and talk to us. We also carry out consultations and tenant conferences in our head office which let you have a say in some of the big issues for tenants.

Our Tenants’ Satisfaction Survey, which is carried out each year, asks tenants their views on what we are doing right – and how we can get better.

To find out more about getting involved with Loretto – and our parent company Wheatley Group – and join our panels, forums or committees, please email our Community Governance Team at

See below for more details.


It is important for us to know the views of our tenants and those communities we serve. You can influence our decisions by becoming a Member.  As a Member, you can help us to achieve our aim of providing good quality homes at affordable costs.

The cost for membership is £1 which is non-refundable. For further information please see our membership policy.

If you would like to become a member please contact Lynn Wynn on 0141 274 6318 or email


Interested in joining our Board?

We’re looking for Non-Executive Directors with skills and senior experience in one or more of the following areas to join our Board:

  • General commercial business, financial & management skills
  • Accountancy and audit, knowledge of relevant statutory requirements
  • Provision of customer services (in a housing or other similar context)
  • Housing management and maintenance of social housing
  • Customer and community engagement.

The role is non-remunerated but all reasonable expenses will be reimbursed.

The Board meets 6-8 times per annum at our office at Lipton House, 170 Crown Street, Glasgow.  Meetings are normally on Tuesday evenings.  In addition to Board meetings attendance is required at 3 half day Group wide governance events per annum and an annual Board strategy workshop.

A full recruitment pack may be requested via the Company Secretary, Anthony Allison by phone on 0141 274 6270 or by e-mail at

Scrutiny Panel

The panel looks closely at how Loretto and other parts of Wheatley Group performs.

It's made up of customers from across the Group who scrutinise reports and meet with senior staff to review performance.

The panel produces a statement each year, making recommendations which are considered by the Loretto Board. This informs Loretto's annual Report to Tenants.

Our panel meets approximately every two months in the evenings at our Glasgow city centre headquarters. For further information, contact Moray Nichol on 0141 274 5948 or email

Customer Inspectors

Customer Inspectors work across our parent company, Wheatley Group. They review services from the point of view of a customer. This includes visiting sites and interviewing customers.

They focus on key areas which are important to tenants, including repairs, customer service and complaints. The Inspectors make recommendations which we use to help improve services.

For an informal chat about being a Customer Inspector please contact Isabella Gallacher on 0141 274 6673 or email

Registered Tenant Organisations (RTOs)

Tenant groups who meet our conditions can become a Registered Tenant Organisation (RTO). RTOs can get direct grant funding and apply for 'top-up grants' to help them with one-off costs. They represent the interests of customers in local areas.

They also carry out a range of activities including organising events to improve their neighbourhoods. Find more information at:

Polish Forum and African Housing Forums

Forums give customers from minority communities a voice to shape our services. Their views help us create forward plans for each forum.

Priorities for the forum include housing services, employability and access to support services for customers.

Forums meet approximately four times a year in the city centre in Glasgow and interpreters and a free crèche are usually provided where required. For an informal chat about the forums, please contact:

Community Action Group

Loretto customers have developed an Action Plan which focuses on customer priorities.  Themes include safety and security, community and the environment.

Meetings are held every two months in Glasgow city centre. To get involved, please contact

Welfare Reforms Tenant Advisory Group

This group plays an important role in working with us to develop activities that help to lessen the impact of welfare reforms on our customers.

Areas of particular interest include fuel poverty, debt and the provision of information and advice. The group meets approximately four times a year.

If you have been affected by Welfare Reforms or if you have a particular interest and would like to join the Group, or would like further information, please contact Isabella Gallacher on 0141 274 6673 or by email