We provide a maintenance service to all our properties, this includes common offices for staff providing care to our supported tenants. We have approximately 850 units spread throughout the Glasgow, North and South Lanarkshire, Falkirk, Renfrewshire and Dumbartonshire.

Reactive Repairs:

These are repairs or faults which may occur internally or externally around your home and have the following attendance priorities:

Emergency (24 hours) - Danger of serious injury, major water escapes, security of property etc

Urgent (3 working days) - Minor water escapes, loose taps, slow draining sinks, loose window handles etc

Routine (10 working days) - External repairs, non urgent repairs within property

Voids (5 – 25 working days) - Required repairs to reinstate properties to an acceptable habitable standard

To request a repair now click here

Emergency Numbers

A list of emergency numbers are available here.

Cyclical Maintenance:

These are items which are due for regular servicing or maintenance and include:

Lift Maintenance	(monthly)
Communal Water Treatment	(monthly)
Gas Servicing	(yearly)
Periodic Electrical Testing	(5 years)
External / Close Decoration	(5 years)
Gutter Cleaning	(dependant on project)
Roof Anchor Testing	(dependant on project)

          
 These cycles are estimated and are subject to review following annual inspections.

 Planned Renewals

These programmes relate to the renewal of the major components of properties and include general items such as:

• Roof Coverings
• Heating Systems
• Kitchens
• Bathrooms
• Electrical Installations
• Plumbing
• Lifts