Falkirk Service
Service address
69 Burnside Terrace
Camelon
FK1 4EF
Contact details
Tel: 01324 671229
Fax: 01324 671228
Email: projectleader.falkirk@lorettoha.co.uk
Type of service provided
The Falkirk Service provides a Housing Support and Care at Home Service to 14 adults with enduring Mental Health problems. The service is staffed on a 24hr basis and provides planned support from 8am to 11pm. Out with these times a sleepover provision is in place to provide support for unplanned/emergency situations.
The staff team at our Falkirk service consists of:
Project Manager x 1
Senior Support Worker x 1
Support Worker x 9
Service users supported from this service live within their own tenancies, receiving an individualised package of support designed to meet their assessed need. The support offered centres around supporting individuals to maintain their own tenancy and engage with the local community. This is achieved through encouraging service users to engage in the support planning system and identify individual preferences, needs and aspirations. In order to maximise opportunities for service users the service operates a multi agency approach; this includes strong working relationships with Health, Social Work, Housing and other voluntary Organisation’s.
How to make a referral and who to contact
Referrals to the Falkirk Service come via Falkirk Housing & Social Work Services who will carry out initial assessment of service user need. Information on how to access the relevant local area team can be sought through:
Falkirk Council
Housing & Social Work Services
Brockville
Falkirk
FK1 5RW
Tel: 01324 506400
Fax: 01324 506401
On receipt of all referrals an assessment is completed by the service to ascertain whether the service can meet the identified needs of the service users. Informal inquiries may be directed to the Service Manager who will provide additional service and referral information.
Latest Care Commission report
